FAQ

I want to run Placid's coffee in my cafe/office, how can I do it?

Please, visit this page especially made for you. You are going to have a quick summary about what Placid is about : Our mojo you might say. You will then find a form at the bottom : Just fill it up ! this give us a lot of informations we need to be able to provide you the best we can do.

Don't miss the opportunity to work with us! We are kind to provide trainings for you and your staff, courses (coffee, business, workflow...)after-sales services and more.

I want to be a part of the Placid Family and work with you, are you hiring?

We are a growing-up roastery, and we are planning to hire few people in the near future. When the time comes, we will post our offers on our facebook and instagram, if you follow us, you are definitely going to be in touch.

You always can drop a mail at staff@placidroasters.com.

I am not finding your cafe... but I still want a V60 and a carrot cake, how can I visit your place?

The truth is we trust blindly our wholesale customers, this means at this point we do not own a cafe as you may call it (between us, we suck at making carrot cake anyway).

It is possible to find the all our customers on this page.

If you still want to meet us, you definetly can come by at one of our Public Cuppings. We are easy folks.

Please note our roastery isn't open to public, unless we organize a special event.

I am living somewhere in the wild, 12.527 km from France, do you still deliver?

Yes, we do! You only have to select your country from the drop-down menu when you are ordering.

Please note that posting overseas is pretty expensive and import taxes are the responsibility of the customer and it is up to him to find out what these costs may entail.

In case you encounter any troubles related to your order or delivery, you always can get in touch using our Email : info@placidroasters.com (hint : Give us your order number to make it easier to process).

Is your coffee certified Biologic, Rainforest, Max Havelaar... ?

We are aiming for outstanding taste with quality-focused and transparents partners and transparents - Resulting in a sustainable producing.

An entire page is dedicated to our philosophy based on two bases : One is called Direct Trade, and the other is to work with importers who share the same way of thinking the coffee business.

Please not some of our coffees might be certified "bio", but we have decided to not comunicate about it since we prefer to improve less money spent in certifications, and more in real need money : Better wages, better farming, better coffee.